E-Commerce Regulations
"What regulations apply to e-commerce businesses in Turkey?"
Quick Answer
Turkish e-commerce law requires service providers and intermediary service providers to comply with registration, information disclosure, electronic communication consent rules, and data protection obligations; distance sales are subject to mandatory consumer rights, including withdrawal, information duties, and refund obligations.
Commercial Law Framework
E-commerce activities in Türkiye are primarily governed by Law No. 6563 on the Regulation of Electronic Commerce, the Consumer Protection Law No. 6502 (for B2C distance sales), secondary regulations, and sector-specific legislation; the Turkish Commercial Code applies only indirectly where general commercial principles are relevant. This modern legislation aligns with international commercial practices.
Key Points to Remember
- E-commerce activities are subject to Law No. 6563 on the Regulation of Electronic Commerce, consumer protection legislation, data protection rules (KVKK), and competition law, in addition to general commercial principles where applicable.
- E-commerce service providers and intermediary service providers may be subject to mandatory registrations and notifications under e-commerce legislation, separate from general trade registry registration.
- Commercial practices and customs are recognized
- Competition law compliance is essential
Business Implementation
E-commerce businesses must also comply with personal data protection rules (KVKK), cookie and tracking obligations, electronic marketing consent requirements, and cross-border data transfer restrictions. This includes proper corporate governance, contractual relationships, and regulatory compliance.
Foreign companies should work with local counsel familiar with both Turkish commercial practices and international business standards.
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